kegkits.com Product Warranty Policy

All new hardware sold by www.kegkits.com is covered by a 1 year, no questions asked warranty. The warranty covers any manufacturing defects but does not apply to product that has been modified after purchasing from us. Refurbished Kegs are covered by a 90 day warranty.

Defective / damaged CO2 and Nitrogen regulator returns
We used to pre-ship replacement regulators to customers but we had to stop this practice because too many customers were not returning their damaged regulators to us or were returning regulators with 'bad' written on the regulator body with a sharpie marker. Almost all damaged regulator are repairable but one with 'bad' written on the body is unsellable. We now offer two CO2 and nitrogen regulator return options. 1 - You can purchase a replacement regulator from us then return the defective regulator to us. We will inspect the regulator and will issue a full refund for the replacement providing the regulator body has no marks that would prevent us from reselling the unit as refurbished after repair & testing. 2 - You can ship the regulator in for repair and we will ship the repaired & tested regulator back to you the next business day.

Our Warranty Process
1. Use this form to send your issue to us.     Receive a return authorization email from us
3. Return the defective product to us for replacement / repair (you cover freight in to us)
4. We will repair or replace the defective item (we cover freight back to you)

Warranty Form

Your Name:    Order Number:
Your E-mail Address:

Warranty Issue
 

Please be specific - depending on the warranty issue we may not ask for the item back or may offer repair parts if you feel comfortable replacing them.

Items Being Returned